For Patients
Important information about insurance, appointments, and what to expect during your care.
Insurance & Payment
Before booking, confirm participation with our office and verify your plan's benefits, cost sharing and telehealth terms directly with your insurer.
What to Expect
Initial Consultation
Comprehensive evaluation of your mental health history, current symptoms, and treatment goals. The office confirms the appointment length when scheduling.
Follow-up Appointments
Regular check-ins to monitor progress, adjust medications, and provide ongoing support. The office confirms the appointment length when scheduling.
Treatment Planning
Collaborative approach to developing a personalized treatment plan that fits your lifestyle and goals.
Between Sessions
For non-urgent questions, use the secure patient portal or contact the office during published hours. In an emergency, call 911 or 988.
Important Policies
First-Visit Checklist
Bring these items to your initial appointment to make your visit as smooth and productive as possible.
- Photo ID (driver's license or passport)
- Insurance card(s) — front and back
- List of current medications (name, dose, frequency)
- Names of any previous psychiatrists or therapists
- Medical history summary (relevant diagnoses, hospitalizations)
- List of current concerns and symptoms you'd like to discuss
- Emergency contact information
- Questions about insurance, self-pay fees or current billing terms
Telehealth Instructions
Adults in Florida may request a video visit. The office confirms modality, location, licensing, clinical suitability and availability case by case. Privacy practices are described in the practice Privacy Notice.
Request telehealth
Request telehealth when booking online or by calling (239) 423-0272. The office confirms modality and eligibility case by case.
Receive your link
If a video visit is confirmed, the office will provide access instructions and identify the current platform before the appointment.
Test your setup
Use a device with a working camera and microphone. A quiet, private space works best. Chrome or Safari browsers recommended.
Join on time
Follow the access instructions provided by the office and contact the office if you have trouble joining.
After your visit
If a prescription is issued, the office will explain how it will be sent. The office will also confirm any follow-up instructions and communication channel.
Insurance and Billing Check
Participation and benefits vary by plan and service. Confirm details with both our office and your insurer before booking.
Share Your Plan Details
Call the office before booking and have your plan details available.
Confirm Participation
Ask whether the practice currently participates with your specific plan and service.
Verify Your Benefits
Confirm mental-health, telehealth, deductible and cost-sharing details directly with your insurer.
Review Billing Options
Ask the office for current written self-pay and billing terms. Do not assume a payment plan or financial-assistance program is available. A Good Faith Estimate is provided when required by applicable law.
Patient FAQ
Answers to the most common questions from new and returning patients.