Privacy Policy

This Privacy Policy describes how Healing Minds Psychiatry ("we", "our"), operated by Vidal Healing Minds Corp., collects, uses and protects the personal information you provide when using our website https://www.healingmindsp.com/ (the "Site").

This policy applies to all Site visitors. For information about our patients, please see our "Notice of Privacy Practices" (NPP), which is governed by HIPAA law.

1. Information We Collect

We collect information to provide and improve our services. The types of information we collect are:

2. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our Site and analyze its performance. The specific tools we use include:

• Necessary Cookies: Essential for the technical operation of the Site.
• Google Analytics: We use this tool to understand how visitors interact with our Site. Google Analytics collects information anonymously and provides us with reports on website traffic and trends.
• Google Ads: We use Google Ads cookies to track conversions from our ads and to show relevant advertising to visitors on other websites (remarketing).
• Microsoft Clarity: We use this tool to capture how users interact with our website through session recordings and heat maps. This helps us identify usability issues and improve user experience. The information collected is anonymous to the extent possible.

3. How We Use Your Information

We use the information collected for the following purposes:

• To respond to your questions and requests.
• To operate, maintain and improve our Site and services.
• To analyze Site usage and optimize user experience.
• For marketing and advertising purposes, such as measuring the performance of our Google Ads campaigns.

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: We share information with third-party companies that provide services to us, such as web hosting (Vercel), domain registration and DNS management (Hostinger), data analytics (Google, Microsoft) and advertising platforms (Google). These providers only have access to information necessary to perform their functions and are required to protect it.
• Legal Purposes: We may disclose your information if required by law or in response to a valid legal request, such as a court order or subpoena.
• Business Transfers: In the event of a merger, acquisition or asset sale, your personal information may be transferred to the acquiring entity.

5. Data Security

We have implemented reasonable administrative, technical and physical security measures to protect personal information against unauthorized access, disclosure, alteration and destruction, in compliance with the Florida Information Protection Act (FIPA). However, no method of Internet transmission is 100% secure.

6. Security Breach Notification

In the event of a security breach affecting your personal information, we will comply with applicable laws. In accordance with the Florida Information Protection Act (FIPA), we will notify affected individuals and the Florida Department of Legal Affairs without undue delay, and no later than 30 days after determining that a breach has occurred.

7. Children's Privacy

Our Website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can delete it.

8. Third-Party Site Links

Our Site may contain links to other websites that are not operated by us (such as our appointment portal). If you click on a third-party link, you will be directed to that third party's site. We strongly recommend that you review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content or practices of any third-party sites or services.

9. Your Privacy Choices and Rights

You have control over the information collected through cookies and tracking technologies.

• Browser Settings: You can set your browser to reject all or some cookies, or to alert you when cookies are being sent. Please note that if you disable cookies, some parts of this Site may not be accessible or function properly.
• Google Analytics Opt-out: To prevent your data from being used by Google Analytics, install the Google Analytics opt-out add-on.
• Google Ads Settings: Manage your ad preferences and opt out of personalized advertising through Google My Ad Center.
• Microsoft Privacy Controls: Manage your data and privacy settings through the Microsoft privacy dashboard.

10. Changes to this Privacy Policy

We may update our Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date at the top.

11. Contact Information